We highly recommend to contact integration platforms to figure out what metrics they can extract. Sometimes integration platforms don't have certain metrics out of the box, so it's better to contact them.
Useful integrations
1
Upload a new file
(sFTP) when a new contact added in Freshdesk
2
Upload a new file
(sFTP) when a new ticket in Freshdesk
3
Upload a new file
(sFTP) when a ticket status changed in Freshdesk
4
Upload a new file
(sFTP) when a new contact is created in Freshdesk
5
Create a folder
(sFTP) when a new contact added in Freshdesk
6
Create a folder
(sFTP) when a new ticket in Freshdesk
7
Create a folder
(sFTP) when a ticket status changed in Freshdesk
8
Create a folder
(sFTP) when a new contact is created in Freshdesk
9
Delete a folder
(sFTP) when a new contact added in Freshdesk
10
Delete a folder
(sFTP) when a new ticket in Freshdesk
11
Delete a folder
(sFTP) when a ticket status changed in Freshdesk
12
Delete a folder
(sFTP) when a new contact is created in Freshdesk
13
Move a file
(sFTP) when a new contact added in Freshdesk
14
Move a file
(sFTP) when a new ticket in Freshdesk
15
Move a file
(sFTP) when a ticket status changed in Freshdesk
16
Move a file
(sFTP) when a new contact is created in Freshdesk